D2C · Fashion & Apparel

D2C Fashion Brand

Occasion-wear scale with creator-led acquisition and inventory-aware ads

Client name under NDA · Numbers are real
Who they are

The client

A D2C women's occasion-wear brand (ethnic + fusion, Rs 2,500-8,000 AOV). Operating on D2C + Myntra + Ajio. Core strength in bridal + Diwali + wedding categories. Fast-fashion inventory risk + rising CAC when the engagement began.

The challenge

What was broken

  • Meta CAC rising 40% YoY on cold acquisition
  • Myntra listings cannibalising D2C margin
  • Returns rate 32% hurting LTV — wrong-fit was the biggest driver
  • Creator spend was ad-hoc, no attribution back to GMV
  • Inventory risk from mis-forecasting hero SKUs for festive drops
What we did

The work — in 7 moves

No fluff. Each move came with its own KPI + attribution trail.

Influencer-first paid stack

180+ creators/quarter, all whitelisted into Meta Branded Content Ads. Creator content IS the ad.

UGC-heavy creative

Ethnic fit-check Reels, bridal squad content, outfit-of-the-day cycles. Native-feeling, not polished studio.

Dynamic retargeting + size AI

Size-recommendation surface on PDP + Meta DABA retargeting with styling suggestions.

Fit guide + returns-prevention copy

Fabric drape, model height, true-to-size notes on every PDP. Cut return rate from 32% to 18%.

Myntra audit + margin arbitrage

Rebuilt Myntra ad spend to protect D2C AOV. Price-point segmentation across the two channels.

WhatsApp styling consult

VIP cohorts get Monday morning stylist chat. 2.4x LTV on consented cohort.

Occasion-led seasonality

Diwali, wedding, Karva Chauth, Eid, Christmas, Valentine. Each drop had 6-week pre-planned creative + budget.

The numbers

What changed

Measured against baseline, verified in CRM + attribution infrastructure.

2.9xBlended ROAS
42%Repeat rate (from 24%)
-45%Return rate (32% -> 18%)
180+Creators activated per quarter
2.4xVIP cohort LTV
+120%Festive-season revenue YoY
Duration: 15 months, ongoing Team: 5-person ITD pod (strategy, performance, creator ops, UGC, WhatsApp) Confidentiality: Client name under NDA

Why is the brand name withheld?

Most of our D2C clients prefer confidentiality — especially while they are still scaling. On a 30-minute discovery call we can share the brand name, named references, and additional metrics under NDA.

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