D2C · Wellness & Supplements

D2C Wellness & Supplements Brand

Doctor-backed trust funnel for a supplements brand across D2C + marketplaces

Client name under NDA · Numbers are real
Who they are

The client

A D2C nutraceutical brand (immunity, gut health, sleep, hair). FSSAI-licensed, selling on D2C + Nykaa + Amazon + Flipkart. Starting revenue Rs 12L/month. Founder had deep nutrition expertise but it was not visible in the funnel.

The challenge

What was broken

  • Supplements is a low-trust category — cold-ad conversion is a wall
  • FSSAI advertising compliance strict (no cure claims, no comparative)
  • Meta was disapproving ~40% of creatives — constant creative churn
  • Repeat rate 15% in a category where 50%+ is possible with subscription
  • Founder expertise + credentials not visible on PDP or in creative
What we did

The work — in 7 moves

No fluff. Each move came with its own KPI + attribution trail.

Doctor-expert content pillar

2 named MBBS + BAMS partners. Weekly reel + blog + Instagram carousels. Trust was the #1 lever.

FSSAI + COA + 3rd-party lab display

Certificate of Analysis + heavy-metal testing results on PDP. Addresses the biggest objection in the category.

Subscription with free consult

Every subscription includes a free 15-min Calendly consult. Pulls attach rate from 8% to 42%.

Founder LinkedIn personal brand

3x posts/week authored by founder. Educates on nutraceutical science. Drives 12% of inbound.

Marketplace orchestration

Nykaa + Amazon + Flipkart ad spend sync. No cannibalisation. Each channel targets different buyer stage.

WhatsApp dosage reminder

7-day dosage nudge + 21-day refill + progress check-in. Compliance-safe copy (no outcome claims).

Compliance-safe creative library

80+ pre-approved creative variants. Zero Meta disapprovals from month 6 onward.

The numbers

What changed

Measured against baseline, verified in CRM + attribution infrastructure.

3.5xBlended ROAS
5.4xMonthly revenue (Rs 12L -> Rs 65L)
48%Repeat rate (from 15%)
42%Subscription attach (from 8%)
0Meta disapprovals month 6+
12%Inbound from founder LinkedIn
Duration: 18 months, ongoing Team: 5-person ITD pod (strategy, performance, LinkedIn personal brand, marketplace ops, compliance) Confidentiality: Client name under NDA

Why is the brand name withheld?

Most of our D2C clients prefer confidentiality — especially while they are still scaling. On a 30-minute discovery call we can share the brand name, named references, and additional metrics under NDA.

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