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Senior team · 12+ yrs avg experience · Led by Prashant Chaudhari & Loy Thomas

The People Behind Every ITD GrowthLabs Project

Our case studies, comparison guides and engagement decks aren't ghost-written. They're written by the people who actually do the work — led by Business Head Prashant Chaudhari, who personally scopes and steers every engagement. Here's the leadership pod, what they specialise in, and how to reach them directly.

55+
Senior team
10+
Years avg team xp
300+
Projects shipped
97%
Client retention

Leadership

Every engagement starts — and stays — with named leadership. ITD GrowthLabs is co-led by Prashant Chaudhari (Business Strategy, Client Success & Technology) and Loy Thomas (Technology Solutions, Solution Architecture & Client Success). One of them personally scopes every engagement, sits in on the kick-off call, and is accountable for the relationship end to end. Below the leadership pod is the senior practitioner track that ships the work.

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Leadership · Business Head

Prashant Chaudhari

Business Head — Business Strategy, Client Success & Technology

With over 12 years of experience in technology, digital marketing, and business consulting, Prashant leads client strategy, business development, product consulting and digital transformation initiatives at ITD GrowthLabs. He works closely with clients to understand business challenges and deliver scalable technology and marketing solutions that drive measurable growth.

Prashant is the named owner of every client engagement — from first discovery call through scoping, kick-off, build, and the long-term AMC relationship. Domains he has personally led recent engagements in include logistics and courier platforms, custom software for deep-tech and AI clients (including an active quantum-era data platform build under NDA), B2B SaaS engineering pods, and full-stack lead-generation systems across India, the UK, the US, the UAE, Australia and Africa.

RoleBusiness Head · Business Strategy, Client Success & Technology
FocusClient strategy, business development, product consulting, digital transformation
Currently leadingQuantum-era data platform build (deep-tech R&D client, NDA), logistics platform clients, D2C marketing + lead-gen engagements
Operating since2014 with ITD GrowthLabs
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Leadership · Business Head · Technology

Loy Thomas

Business Head — Technology Solutions, Solution Architect & Client Success

With over 12 years of experience in enterprise technology, product design, and solution architecture, Loy specialises in designing scalable software solutions and translating complex business requirements into practical technology products at ITD GrowthLabs.

He works closely with clients to architect custom web, mobile, SaaS, AI and enterprise solutions — ensuring technical excellence from concept to delivery. Loy partners with Prashant on the leadership pod: where Prashant owns business strategy and client success, Loy owns the technology architecture, build quality, and the senior engineering bench across web, mobile, SaaS and AI engagements.

RoleBusiness Head · Technology Solutions, Solution Architecture & Client Success
FocusEnterprise architecture, product design, custom web + mobile + SaaS + AI delivery
SpecialismScalable software architecture, technical excellence end-to-end, senior engineering bench
Operating sinceCo-leading ITD GrowthLabs technology practice

How we structure delivery expertise

Beneath the leadership pod, ITD GrowthLabs runs as a tech & marketing studio with senior practitioners on every engagement. Every build engagement is led by a senior practitioner from one of the six tracks below, supported by a small, focused pod of mid-level engineers, designers and analysts.

The senior leads are the authors of our case studies, the engineers in your kick-off calls, and the people on the other end of the AMC retainer once the build ships. Where an individual lead is not yet listed publicly by name, contact requests are routed to them via Prashant or Loy depending on the engagement type.

Logistics & Supply-Chain

Senior Logistics Platform Engineer

Lead engineer on courier, fleet and last-mile builds

Leads our logistics platform engagements end to end — from first scoping call through architecture, build, hub-by-hub rollout and steady-state AMC. Has shipped courier platforms covering 50M+ shipments, 14+ live hubs, and 15+ multi-carrier integrations.

Years in field12+ years
SpecialismCourier & fleet platforms
StacksNestJS, Laravel, PostgreSQL, Redis, Kafka
Sectors3PL, last-mile, line-haul, B2B
Authored
Web & Web-App Engineering

Senior Full-Stack Web Engineer

Lead engineer on custom websites, web apps and headless platforms

Owns our website and web-app track — from custom marketing sites to multi-tenant SaaS dashboards. Has shipped 300+ websites and web platforms across BFSI, education, healthcare, D2C and B2B SaaS, with a focus on performance, accessibility and conversion fundamentals.

Years in field12+ years
SpecialismCustom & headless web
StacksLaravel, Next.js, WordPress, MySQL, Postgres
SectorsBFSI, Edtech, D2C, B2B SaaS
Authored / leads
Mobile App Engineering

Senior Mobile App Engineer

Lead engineer on iOS, Android, Flutter and cross-platform apps

Heads our mobile-app track — native iOS, Android, Flutter and React Native. Has shipped 200+ apps across logistics field ops, fintech wallets, healthcare clinics, D2C commerce and B2B SaaS, with a 4.6★ average store rating.

Years in field11+ years
SpecialismNative & cross-platform mobile
StacksSwift, Kotlin, Flutter, React Native
SectorsLogistics, fintech, healthcare, D2C
Authored / leads
Digital Marketing

Senior Digital Marketing Strategist

Lead on SEO, Google Ads, Meta Ads and B2B lead generation

Leads our digital marketing engagements across SEO, paid media (Google Ads + Meta), content and B2B lead generation. Has managed Rs 8 Cr+ in ad spend and 500+ SEO projects, with a focus on cost-per-qualified-lead rather than vanity traffic.

Years in field11+ years
SpecialismB2B lead-gen marketing
ChannelsSEO, Google & Meta Ads, content, LinkedIn
SectorsSaaS, services, BFSI, healthcare
Authored / leads
Product & UX Design

Senior Product & UX Designer

Lead on UX research, product flows, design systems and CRO

Heads design across product, web and mobile. Runs UX research, designs complex multi-role product flows (operator + admin + customer), and owns the design systems behind our long-running platform clients. Specialises in conversion-rate work for B2B and D2C funnels.

Years in field11+ years
SpecialismMulti-role product UX
ToolsFigma, Maze, Hotjar, GA4
FocusOperator dashboards, B2B/D2C CRO
Areas of work
  • Operator dashboards for logistics & SaaS platforms
  • D2C and B2B funnel optimisation & CRO
  • Design system foundations for long-running products
  • Cross-platform component libraries (web + mobile)
Pre-Sales / Scoping

Senior Solution Engineer

First call on every new engagement — scope, estimate, architecture

Runs pre-sales and scoping calls. Cross-trained across our six service tracks, so the first 30 minutes of every engagement is with someone who has shipped real builds in your sector. Owns architecture review, estimation, and engagement structure (fixed-price vs T&M vs retainer) before the senior leads above take over the build.

Years in field12+ years
SpecialismArchitecture & estimation
OutputScope doc, estimate, engagement plan
SLAFirst reply within 1 business day
When you'll meet them
  • First discovery call on every new engagement
  • Architecture & estimation review for complex builds
  • Build vs buy / SaaS vs custom decision support
  • Engagement structure (fixed-price vs T&M vs retainer)

Why we're qualified to write this content

Search engines and AI answer engines are increasingly looking for first-hand expertise behind technical content. Here's the framework we hold ourselves to on every blog, case study, comparison page and service description we publish.

Experience

Every piece is co-authored or reviewed by a senior practitioner who has shipped real builds in that domain — not a generalist content writer.

Expertise

12+ yrs avg team exp across logistics, fintech, BFSI, healthcare, education, D2C and SaaS. Cited stacks, costs and timelines come from our own production engagements.

Authoritativeness

300+ projects shipped, 50M+ logistics shipments processed, Rs 8 Cr+ in ad spend managed, 4.6★ average mobile-app rating.

Trustworthiness

97% client retention, named senior leads on every engagement, transparent commercial bias declared on comparison pages, no anonymous outsourced ghost-writing.

Want to talk to one of them directly?

Tell us what you're scoping and which track it falls into — we'll route the discovery call to the right senior lead. First reply within one business day, no SDR layer in the way.

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